Bentonville's Premier Electric Mountain Bike
Rental Co.

Book your e-bike today.

Full-Day Bike Rentals

Reservations can be made online up to 24 hours in advance.  

Reservations within 24 hours can be started via text (479) 343-8968.  
Include your:
• Name
• The bike(s) you want to rent
• Email
• DL# and State
• Delivery Location (Note: FREE delivery if staying downtown Bentonville or you can meet us at a trail in Bentonville ie, Compton Gardens, North A Street parking, Coler etc. Bella Vista deliveries will be a $10 extra rountrip charge
• Preferred Delivery Time (We will try to accommodate)
• Each Riders Height and Weight
• If you need helmets

And then fill out the waiver on our website and select your insurance option. Elisa will then call to confirm, answer any questions and take your payment information. We look forward to helping you make your trip to NWA a memorable experience.

Downtown Bentonville or Bentonville Trail Heads

Bike Delivery: Monday - Saturday 8 am
Bike Return Pickup:  Sunday - Saturday 6 pm
• No morning delivery on Sunday rental. Make Sunday afternoon or evening arrangements for weekend pickup. 
• FREE Bike Delivery + Pick-up to and from downtown Bentonville or Bentonville Trail Heads. NO CUSTOMER PICKUP AVAILABLE. Delivery to Bella Vista $10 Roundtrip.
• Other arrangements for pickup or returns can be made. Please contact us at least 24 hours in advance if you would like to request other options.
• All bikes must be returned to the designated location by 6:00 pm, or the customer will be subject to a $50 fee every 30 minutes past 6:00 pm (unless prior arrangements have been made).

We have partnered with these great properties to give our clients beautiful trustworthy accomodations on their visit to Northwest Arkansas. See their sites for available discounts for bike rentals:

1. Great Adventure Stays

FREE delivery to Bentonville Trail heads and to Partner properties in the greater Bentonville and Bella Vista areas.

• Great Customer Service. Come, “Be our Guest” in Beautiful Bentonville, Arkansas. As a southern California girl, I grew up a half hour from Disneyland and spent much time during my life attending that Magical Place. I learned so much about the art and magic of customer service, watching cast members go out of their way to help me have a magical experience. We at Rise and Ride are committed to perfecting the art so our clients will have a magical experience in Bentonville Arkansas riding and enjoying the beautiful trails. "Hakuna Matata!" No worries. We’ll take care of you.

• Premium E-bikes. We carry the best premium bikes in the industry. Our fleet is made up of the Orbea Rise and Wild mountain e-bikes as well as the Ibis Oso. Orbea was the most awarded MTB Brand of the year for 2024. And the Ibis Oso earned the 2023 Design and Innovation Award in the E-MTB category for 2023.

• Helmets if needed. (Note during reservation if you are providing your own helmet)

• FREE Delivery & Pickup. We are happy to deliver to your ABnB, Vrbo, timeshare etc in the Bentonville area, or we’ll meet you at the trails. Please note the location address when reserving your bike rental.

• Extended hours. Early delivery & Later pickups if available upon request. We strive to make your trip as stress-free and enjoyable as possible

• Discounts for multiple-day rentals:
Rent 2 days get $10 off each bike the last day. Use discount code “Rent2"
Rent 3 days get $20 off each bike the last day.  Use discount code "Rent3"
Rent 4 days get $40 off each bike the last day. Use Discount code “Rent4"

Customers must enter a code when booking online or ask when booking over the phone.

We no longer charge a deposit on our rentals.
We now offer 3 levels of Damage Protection Insurance options to choose from. Every option chosen, covers “one” premium e-bike. (Every bike must have its own separate coverage.) One coverage option for each bike provides protection for the entire duration of a rental. Damage Protection Insurance is an affordable, cost-effective way to feel confident and have peace of mind when renting a premium e-bike. E-bikes in our premium e-bike fleet have a retail cost between $7K-$12K and we commit a substantial amount of the rental cost to proper maintenance to insure the safety of our riding clients.

The most common damage on rental bikes in our area are bent wheels, slashed tires, damaged derailleurs, broken chains, dented or scratched forks, ripped or broken grips, pedal cranks, saddles & seat post droppers. Damage Protection Insurance covers or offsets these common damages.

Clients must choose 1 of three levels of Damage Protection Coverage for each premium e-bike rented. Insurance is selected when signing your waiver for each rider.

Minimum Coverage $15: covers up to $125 in damage (i.e. tire slices, broken chains, spokes, pedals and ripped grips and saddles)

Basic Coverage $30: covers up to $250 in damage. (Everything above plus bent wheels, chain rings, cassettes, brake rotors & calipers, pedal cranks and seat post dropper)

Premium Coverage $50: covers up to $500 in damage. (Everything above plus, damaged derailleur, bent or damaged forks, shocks, broken suspension, and EMTB motor display…)

Any damage to a premium e-bike not previously noted at rental check in, that exceeds the chosen coverage limits, is the financial responsibility of the rider/renter and must be paid in full upon return of the rental bike. Damage above the chosen coverage limits will be charged to the client for 70% of the retail price of the premium e-bike rented. (This includes a total loss, such as a bike falling off a rack or flying out of your truck while driving down the road!)

NOTE: Damage coverage does NOT cover theft of the bike while in rider/renter’s possession during the rental period, or if you decide not to return the bike. It also does NOT include direct negligence of the bike such as piling the bikes on top of each other in the back of your car or truck or the bike falling off of a cliff. 

Cancellation is allowed up to 1 week prior to booking delivery. 80% of rental fees paid will be refunded to the card on file. NO REFUND given for any cancellation less than 1 week prior to booking delivery day.

• To ensure the best experience possible, each bike goes through pre-delivery and post-delivery inspection.
• All bikes come with flat pedals. You are allowed to install your own pedals if desired when you receive the bike. You must return original flat pedals to avoid a fee.

For questions or to book over the phone, contact:
Elisa Ganz
riseandridebikes@gmail.com
479-343-8968

Make sure to fill out the waiver and purchase insurance before your reservation.

Bike Delivery: Monday - Saturday 8 am
Bike Return Pickup:  Sunday - Saturday 6 pm
No morning delivery on Sunday rental. Make Sunday afternoon or evening arrangements for weekend pickup. 


Other arrangements for pickup or returns can be made. Please contact us at least 24 hours in advance if you would like to request other options.

All bikes must be returned to the designated location by 6:00 pm, or the customer will be subject to a $50 fee every 30 minutes past 6:00 pm (unless prior arrangments have been made).

To ensure all customers have the best experience possible, all bikes will be prepped by Rise and Ride Bike staff, including:
• To ensure the best experience possible, each bike goes through pre-delivery and post-delivery inspection.
• All bikes come with flat pedals. You are allowed to install your own pedals if desired when you receive the bike. You must return original flat pedals to avoid a fee.

We look forward to assisting you in making the best of your trip to Bentonville and surrounding areas to shred the trails!

Contact below or book online to reserve your premium E-mtb now!

Elisa Ganz
riseandridebikes@gmail.com
479 343-8968

FAQ's

More importantly, where will you be? We are located in Bentonville Arkansas, but we don’t have a storefront; HOWEVER, since we do FREE delivery to the greater Bentonville downtown areas and to Slaughter Pen and Coler trails, we will bring and pick up the bike(s) for you, there is no need for you to come to us. We can deliver to other further away areas if needed, but there will be a small charge.

A day’s rental starts when the bike is delivered and ends when the bike is picked up on the same day. It is not a 24-hour period. If you want to keep the bike overnight to ride the next day, it’s a 2 day rental. Contact Elisa to see if your bike is available and we will bill you for the next day. Note: We offer discounts for multiple day rentals. 

Bottom line, renting from us allows you to ride longer, get out earlier, and ride later. Delivery prevents wasting time for the shop to open or in line for your turn. Store hours limit flexibility. With no store hours, we have greater flexibility to accommodate our customers. Customers normally choose an 8:00 am delivery and desire pickups around dinner at 6:00 pm. We work with you to have substantially more time on the trails. 

Helmets are available and they are included in the rental price. All riders MUST wear a helmet. Please indicate if you need a helmet during your booking. 

All of our adult mountain bikes are tubeless. Most punctures that you might encounter will “seal themselves”. We rent a kit with “bacon strips’ and injector, a pump or CO2 cartridge to fill up your tire after you plug it. Ultimately it is your responsibility to repair or replace the tire prior to returning the bike. 

How long the battery lasts on your bike depends on several factors:
1. Total weight of the rider and what he/she is packing,
2. What level of assist is being used (operating in Turbo or Boost assist levels will drain the battery more quickly than the Eco mode) and
3. Trail conditions. (flat trails use less battery life than steep or rocky climbs and terrain). 

Keep in mind that if it rains, it may only last for a short time; however, even if it is raining, there are many trails that can be ridden safely when wet or raining. Coler Mountain Bike Preserve and The Back 40 trail systems both have wet weather routes that can be found on the Trailforks app. Tunnel Vision on the Little Sugar system is also a great option and so is Hobbs State Park. Even Slaughter Pen has a few trails that can be ridden when it’s wet (Leopards Loop, Choo-Choo, Medusa and Tatamagouche). For up to date, real time weather conditions, check out https://www.flowfeed.app/.

We ride four to five days a week, so we know most of the trails well. We will be more than happy to make customized suggestions on fun places for you to ride based on what you tell us you’re looking for. We may even go riding with you. If you want to book an official tour, call Elisa and check for availability. 

Call or Text Elisa at 479-343-8968. She can give you inside tips and information on great and must-see sites in the local area to add to your biking vacation or for those with you who may not be riding. We are here to help you and your group make amazing lasting memories. 

Bike Delivery: Monday - Saturday 8 am
Bike Return Pickup:  Sunday - Saturday 6 pm
No morning delivery on Sunday rental. Make Sunday afternoon or evening arrangements for weekend pickup. 


Other arrangements for pickup or returns can be made. Please contact us at least 24 hours in advance if you would like to request other options.

All bikes must be returned to the designated location by 6:00 pm, or the customer will be subject to a $50 fee every 30 minutes past 6:00 pm (unless prior arrangments have been made).

To ensure all customers have the best experience possible, all bikes will be prepped by Rise and Ride Bike staff, including:
• To ensure the best experience possible, each bike goes through pre-delivery and post-delivery inspection.
• All bikes come with flat pedals. You are allowed to install your own pedals if desired when you receive the bike. You must return original flat pedals to avoid a fee.

We look forward to assisting you in making the best of your trip to Bentonville and surrounding areas to shred the trails!

Contact below or book online to reserve your premium E-mtb now!

Elisa Ganz
riseandridebikes@gmail.com
479 343-8968

XC / All Trail

ORBEA RISE

“The Lightweight Weapon"

- 65 NM SHIMANO EP8 MOTOR
- 150MM FOX34
- 140MM REAR
- 65NM POWER
- 430W BATTERY

Lightweight Enduro

ORBEA WILD FS

“The Do It All Shred Sled"

- 85 NM BOSCH PERFORMANCE CX MOTOR
- 160 FRONT FORK
- 160 MM REAR SHOCK
- HYDRO ALUMINUM FRAME
- 625W  BATTERY

Enduro / Downhill

IBIS OSO

“The Trail Slayer"

- 85NM BOSCH CX  MOTOR
- 170MM FOX38
- 160MM REAR
- 85NM POWER
- 750W BATTERY

XC / All Trail

Haibike SDURO Hardfour 4.0

“Lil’ Ripper"

- 80NM Yamaha  MOTOR
- Bolany 32 Air Fork w/ Lockout
- 500W BATTERY
- One Size 24"

Accessories

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Bike Phone Holder

- Fits 4.7” to 6.8” Smarphones

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Emergency Pack

- Adjustable Waist Pack
- Crankbrothers Multi-tool
- KOM Tubeless Tire Repair Kit (includes Co2 inflator, valve core remover,
repair”bacon strips” plugs, tire inseration fork)

- Co2 Cartridge
- Tire Pressure Gauge
- Electrical Tape
- Zip Ties
- First Aid Kit

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Electric Mountain Bike Rental in Northwest Arkansas

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